Human Rights
Importance and Mission
The Company places great importance on managing human rights issues in business operations and activities systematically. It conducts business based on respect for the rights of all stakeholder groups, including people with diverse gender identities (LGBTQIA+), vulnerable groups, and disadvantaged individuals. The Company embraces differences equally, whether in terms of thought or social background, and incorporates this principle into its business operations to prevent risks and impacts from human rights violations. Accordingly, to demonstrate its commitment to managing human rights issues, the Company has established a Human Rights Policy that strictly follows international human rights standards.
In addition to respecting the human rights of all stakeholder groups, the Company has also established and announced a Social Responsibility Policy on Labor that emphasizes the prohibition of forced labor, nondiscrimination, child and female labor, labor relations, sexual harassment, workplace violence, and workplace safety. This policy serves as a guideline and operational framework to promote equality and fairness.
Goals and Performance
Annual Target for the Year 2024
- No human rights complaints within the organization and from the Company’s business operations.
- Conducting evaluation and review of human rights risk issues for direct stakeholders in the business supply chain (100%).
Impact and Performance Highlights
No human rights complaints within the organization and from the Company’s business operations.
All high-risk human rights issues (100%) have been reviewed by the relevant departments
Supporting the SDGs
Gender Equality
Reduced Inequalities
Partnerships for the Goals
Management Approach
The Company recognizes the impact of human rights issues on stakeholders throughout the supply chain, as business activities play a significant role in promoting positive impacts on local economic development, creating jobs for local communities, and improving the quality of life by providing access to public utilities and infrastructure. However, Saha Group Industrial Park operations present risks and opportunities related to human rights violations of stakeholders, including the creation of pollution that negatively affects health and disrupts the quality of life, as well as unsafe working conditions for employees within the area to support compliance with human rights principles and to manage potential human rights impacts throughout the business value chain.
The Company has established a comprehensive process for monitoring and assessing Human Rights Due Diligence. This process follows the United Nations Guiding Principles on Business and Human Rights (UNGP) to address human rights risks and foster a culture of respect for human rights within the organization.
Human Rights Policy Corporate Social Responsibility Policy on LaborHuman Rights Due Diligence Process
Establishing human rights policy and guidelines
(Policy Commitment)
Assessing risks and impacts in every process of business operations That may have an impact on human rights for all stakeholder groups.
(Human Rights Risk and Impact Assessment)
Establishing measures to control or mitigate adverse impact regarding potential human rights violations
(Cases, prevent or, mitigate adverse human rights impact)
Monitoring operational results and reporting them to the executives, as well as communicating and disclosing them to stakeholders.
(Track and Communicate)
Providing a channel for receiving complaints or grievances regarding remedial mechanisms when adverse human rights impacts occur.
(Grievance & Remedy)
Raising awareness among employees and stakeholders to operate according to principles and respect human rights
(Embeldding Report for Human Rights)
Human Rights Risk Analysis and Assessment
The Company conducted a Human Rights Due Diligence: HRDD throughout the business value chain in accordance with the United Nations Guiding Principles on Business and Human Rights (UNGP). This process requires the consideration of four fundamental human rights, including labor rights, rights to natural resources and the environment, customer/consumer rights, and rights to housing and occupation. The assessment also involved analyzing incidents or situations related to human rights violations resulting from business activities that directly affect the Company’s stakeholders. The analysis was based on the principle of identifying the connection between the Company or its activities and human rights impacts in three cases, which include:
Cause - The organization or business activities cause the impact.
Contribute - The organization or business activities contribute to the impact.
Link to – The organization or business activities are linked to the impact.
Human Rights Risk Ranking
Based on the analysis of human rights risk incidents or issues, the Company has assessed the severity and likelihood of occurrence to determine the level of human rights risk using a Risk Assessment Matrix. This matrix helps assess the severity of human rights violations to establish and review measures to eliminate, reduce, and prevent human rights risks, ensuring they remain at an acceptable level if the risk is identified as high. Additionally, the Company has established and reviewed measures for remedying the impact in cases where human rights violations occur within business activities. The Company has also disclosed the severity level and the likelihood of impact resulting from this analysis on its official website.
Establishment of Measures and Guidelines for Preventing and Remedying Human Rights Impacts in 2024
| Human Rights Issues | Severity | Measures to Eliminate, Reduce, and Prevent Human Rights Risks | Remediation Measures |
|---|---|---|---|
| 1. Labor Rights | |||
| 1.1 Unsafe or unsuitable working conditions lead to health risks and accidents, such as insufficient lighting and inadequate equipment for working at heights. | Red (High Level) |
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| 1.2 Unfair terms in employment contracts, such as unfair wage payments. | Green (Low Level) |
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| 1.3 Unjustified termination of employment. | Green (Low Level) |
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| 1.4 Leakage of personal information (employees/contractors), such as identity card numbers. | Yellow (Moderate Level) |
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| 1.5 Use of child labor, migrant labor, forced labor or other illegal labor. | Green (Low Level) |
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| 1.6 All forms of threats, harassment, and of sexual harassment. | Yellow (Moderate Level) |
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| 1.7 Discrimination and lack of equal treatment based on factors such as gender, religion, and age. | Green (Low Level) |
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| 2. Rights to Natural Resources and the Environment | |||
| 2.1 Environmental contamination of pollution, such as water, air, and noise. | Red (High Level) |
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| 2.2 Improper management of waste and hazardous materials | Green (Low Level) |
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| 2.3 Shared use of water resources from natural sources. | Green (Low Level) |
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| 3. Customer/Consumer Rights | |||
| 3.1 Leakage of personal information, such as power purchase agreements and building lease contracts. | Yellow (Moderate Level) |
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| 3.2 Delivery of substandard or unsafe goods and services. | Yellow (Moderate Level) |
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| 3.3 Problem-solving processes, such as delayed resolution of issues. | Yellow (Moderate Level) |
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| 4. Rights to Housing and Occupation | |||
| 4.1 Complaints arising from violations of housing rights, such as flooding and noise pollution. | Red (High Level) |
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| 4.2 Inability to access areas for occupational activities. | Yellow (Moderate Level) |
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Human Rights Risk Assessment Results
| Scope of Assessment | Percentage of business activities assessed for human rights risk | Percentage of activities identified with high-level human rights risks (Salient Issues) | Percentage of activities with very high human rights risks that have preventive and mitigation measures in place |
|---|---|---|---|
| Company’s Business Operation Areas (Head Office, Saha Group Industrial Park, Golf Course, and J-Park Nihon Mura) | 100 | 20 | 100 |
Negotiation
The Company allows employees to appoint representatives for negotiation and communication with the Company’s management. Employee representatives are elected to serve on the Welfare Committee at the workplace under Section 96 of the Labor Protection Act B.E. 2541 (1998). The Committee has the authority to jointly discuss welfare management, provide advice and suggestions to the employer, and propose beneficial recommendations and guidelines to the Labor Welfare Committee. The Company grants the Welfare Committee operational independence and facilitates the Committee’s activities, including organizing meetings and communication efforts.
Whistleblowing Channels
The Company provides an opportunity for employees and all stakeholder groups to express their opinions or file complaints. The Company has established channels for whistleblowing or filing complaints related to human rights and issues that violate laws, regulations, rules, or codes of conduct. A protection mechanism is in place to safeguard whistleblowers and complainants, ensuring that only authorized personnel have access to complaint information. All information is kept confidential and appoint the Committee to investigate complaints has been fair and provide feedback to the complainant within a reasonable timeframe. The Company has established and defined multiple channels for receiving complaints. In 2024, there were no human rights complaints within the organization or from the Company’s business operations reported by any stakeholder group.
Promotion of Human Rights Awareness
The Company raised awareness among employees and business-related stakeholders by organizing training on Human Rights Due Diligence from August 20 to 21, 2024. Additionally, the Company invited key suppliers that Contribute to the Company’s core business operations (Critical Tier 1 Suppliers) to participate as trainees to receive both theoretical and practical instruction on analyzing business operation risks related to human rights violations alongside the Company to raise awareness of responsibility and respect for human rights in all business activities, as well as the potential risks and impacts on stakeholders throughout the supply chain, enabling business partners to apply these insights to their own processes.
Stakeholders Directly Impacted
Employee/ Executive
Receive protection in labor rights, safe working conditions, and personal development opportunities.
Suppliers
Undergo human rights assessments and comply with the business code of conduct.
Community and Society
Receive support for quality of life, career development, and participation in various activities.
Customers
Receive high-quality and safe products and services.
Government Sectors
Receive fair compensation, with the company operating transparently.
