Value Chain and Stakeholder Engagement

Stakeholder Engagement Channels

• Annual General Meeting
• Online Communication
• Annual Report
• Feedback/Complaints Channels
• Industrial Parks Site Visit

Expectations

• Appropriate Required Return
• Business Growth Potential
• Risk Management System
• Good Corporate Governance
• Social and Environmental Responsibility

Response to the Expectations

• Disclose performance accurately, transparently, and auditable, adhering to good corporate governance principles.
• Analyze and review the Company's risks regularly to reduce to an acceptable level.
• Seek investments aligned with economic growth trends.
• Develop innovations and technologies to reduce costs and environmental impact.
• Review the Company's corporate governance principles annually.
• Provide opportunities for shareholders to propose agenda items for meetings and/or nominate individuals for consideration as directors at shareholders’ meetings.

Operating Results

• Consideration of dividend payments regularly.
• The corporate risk factors are within acceptable levels.
• Investment in businesses with potential for economic growth.
• Continuous annual support for the Saha Group innovation contest.
• The Corporate Governance Report (CGR) for 2024 rated the company as excellent.
• The evaluation of the Annual General Meeting (AGM) Checklist scored 100 points.
• Certified as a member of the Thai Private Sector Collective Action Against Corruption.

Response to the Targets of UNSDGs

Stakeholder Engagement Channels

• Annual Executive Meetings with Employees
• Direct Communication with The CEO
• Online Communication
• Employee Engagement Surveys
• Channels for Suggestions/Complaints

Expectations

• Appropriate Compensation and Benefits
• Fair Performance Evaluation
• Job Security and Career Advancement
• Positive Work Atmosphere and Environment
• Development Of Potential, Knowledge, and Skills
• Human Rights

Response to the Expectations

• Implement principles of human rights and fair labor practices.
• Enhance compensation and appropriate benefits.
• Improve the efficiency of the performance evaluation system.
• Establish clear career paths and succession planning.
• Develop training programs that meet current needs and adapt to global changes.
• Provide opportunities for internal employees to apply for other company positions.
• Ensure adequate work equipment and supplies.
• Create a safe and enjoyable work environment.
• Conduct SPI Employee Sharing Surveys.
• Conduct Employee Engagement Surveys every two years.
• Facilitate activities between management and employees.
• Foster employee engagement with the organization.

Operating Results

• Implement a flexible benefits system.
• Conduct performance evaluations for executives and employees.
• Administer the “2024 SPI Examination” to promote career advancement for employees at all levels.
• Develop individual development plans for executives retiring within three years.
• Employee engagement survey results show a commitment rate of 83.24%.
• Organize 5 Townhall events.
• Announce internal job postings under the Career Opportunity program.
• Offer 157 training courses for employees with both internal and external.
• Average training hours per person amount to 34.20 hours.
• Encourage a safe working environment for all employees.
• Maintain a workplace accident and fatality rate of zero.
• Conduct a comprehensive human rights due diligence risk assessment for employees while reviewing preventive, corrective, and remedial measures.

Response to the Targets of UNSDGs

Stakeholder Engagement Channels

• Annual Customer Satisfaction Survey
• Customer Relations Activities
• Meeting with Customers
• Feedback/Complaints Channels

Expectations

• Fair Business Practices
• Quality After-Sales Service
• Customer Relationship Management
• Environmentally Friendly Business Operations
• Risk and Emergency Management

Response to the Expectations

• Smart city projects.
• Support customers’ business operations, such as capacity-building training programs.
• Develop innovations and technologies to reduce costs and environmental impact.
• Implement projects to protect and restore ecosystems (Eco Industrial Town).
• Respond efficiently to customer complaints.
• Manage environmental aspects appropriately.
• Integrate water management system.
• Develop the use of renewable energy.
• Comprehensive risk management and emergency preparedness and response.
• Operate under the human rights principles.

Operating Results

• The Saha Group Industrial Park in Sriracha is located within a smart city promotion zone, dedicated to innovation and sustainability for becoming a Smart City.
• Both the Saha Group Industrial Park in Sriracha and the Saha Group Industrial Park in Kabinburi have been certified as Level 5 Eco Industrial Towns.
• Establish channels for receiving complaints.
• Customer satisfaction survey results show a satisfaction rate of 87.23%.
• The Saha Group Industrial Park in Sriracha promotes the use of renewable energy from solar power.
• Implement a comprehensive human rights due diligence risk assessment process.
• Conduct fire drill and evacuation training at least once a year.

Response to the Targets of UNSDGs

Stakeholder Engagement Channels

• Supplier/Partners Meeting
• Supplier Evaluation
• Knowledge Management and Sharing Meeting
• Good Corporate Governance
• Business Integrity
• Online Communication
• Feedback/Complaints Channels

Expectations

• Fair Business Practices
• Sustainable Partnerships and Value-added Activities
• Human Rights
• Sustainable Value Chain

Response to the Expectations

• Adherent to laws, principles of good governance, ethics, and codes of conduct.
• Regularly review and update procurement practices to ensure timeliness and appropriateness.
• Develop supplier development programs, such as training on relevant laws or courses that enhance competitive capabilities.
• Apply human rights principles.
• Conduct preliminary ESG evaluations.

Operating Results

• Hold contractor meetings at least once a year.
• Encourage suppliers to join the Thai Private Sector Collective Action Against Corruption.
• Implement self-assessment and business ethics evaluations for suppliers, covering ESG issues.
• Critical Tier 1 Suppliers directly doing business with the Company participate in comprehensive human rights assessment training.
• The average payment period for suppliers is 47 days.

Response to the Targets of UNSDGs

Stakeholder Engagement Channels

• Community Relations Activities
• Community Satisfaction Survey
• Meeting with the Government Sectors
• Environment Management System (ISO 14001)
• Quality Management System (ISO 9001)
• Energy Management System (ISO 50001)
• Online Communication
• Feedback/Complaints Channels
• Saha group Industrial Parks Site Visit

Expectations

• Compliance to environmental laws, rules, and regulations
• Traffic Management
• Water Management
• Environmental Impact Management
• Community and Society Development
• Good Relationship with the Community
• Safety

Response to the Expectations

• Smart City Project
• Collaborate with all sectors to solve traffic issues.
• Systematic water management.
• Promote efficient waste management systems for industrial park entrepreneurs.
• Implement projects to protect and restore ecosystems (Eco Industrial Park Projects).
• Enhance quality of life and economic development in the community (e.g., providing spaces for exercise and selling community products).
• Build community networks.
• Resolve various complaints.
• Educate and help communities prepare for emergencies.
• Appoint a working committee overseeing environmental work.
• Eco Industrial Park Projects.
• Dr. Thiam Chokwatana's sufficiency agriculture projects.
• Support and participate in local cultural and traditional activities.
• Promote and support education.

Operating Results

• Evaluate compliance with relevant laws, ensuring no fines for violations.
• The Saha Group Industrial Park in Lamphun has been recognized as a model organization for road safety and has implemented concrete measures.
• All Saha Group Industrial Parks maintain green spaces exceeding 10% of their total area.
• Implement measures to prevent and mitigate biodiversity impacts on both terrestrial and aquatic ecosystems.
• Provide space for community product sales at the Saha Group Fair and monthly community markets held on the last Wednesday of each month.
• Establish an agricultural learning and product processing center under the Dr. Thiam Chokwatana Sufficiency Agriculture Project.
• Annually award scholarships during the Brahma Shrine ceremony at the industrial park.
• Established the environmental and sustainability working groups.
• Achieve certifications for Quality Management (ISO 9001), Environmental Management (ISO 14001), and Energy Management (ISO 50001).
• The Saha Group Industrial Park in Sriracha is located within a smart city promotion zone, dedicated to innovation and sustainability for becoming a Smart City.
• Both the Saha Group Industrial Park in Sriracha and the Saha Group Industrial Park in Kabinburi have been certified as Level 5 Eco Industrial Towns.
• Develop strategies, plans, and activities for community and social development, covering quality of life promotion, sustainability communication, education and learning activities, traditions and culture, health, and public benefit activities.
• Community satisfaction survey results show a satisfaction rate of 86.32%.

Response to the Targets of UNSDGs

Stakeholder Engagement Channels

• Annual Report
• Performance Report via Stock Exchange of Thailand Channels
• Feedback/Complaints Channels
• Online Communication

Expectations

• Operate within the framework of fair competition.
• Refrain from damaging the reputation of business competitors.

Response to the Expectations

• Conduct business with transparency, adhering to laws and business ethics.
• Provide cooperation that benefits consumers.

Operating Results

• The Corporate Governance Report (CGR) for 2024 rated the Company as excellent.
• Certified as a member of the Thai Private Sector Collective Action Against Corruption.
• Disclose the Company's performance through the Annual Report (Form 56-1 One Report), Sustainability Report, and the Company's website.
• Establish channels for receiving complaints.

Response to the Targets of UNSDGs

Stakeholder Engagement Channels

• Meeting with the Government Sectors
• Annual Report
• Performance Report via Stock Exchange of Thailand Channels
• Feedback/Complaints Channels
• Online Communication

Expectations

• Compliance with environmental laws, rules, and regulations
• Good Corporate Governance

Response to the Expectations

• Strictly comply with laws, regulations, and government directives.
• Promote cooperation between the government and the Company
• Disclose operational information fully, accurately, transparently, and in accordance with good governance principles.

Operating Results

• Evaluate compliance with relevant laws, ensuring no fines for violations.
• Disclose the Company's performance through the Annual Report (Form 56-1 One Report), Sustainability Report, and the Company's website.
• Prepare reports on the implementation of environmental impact prevention and mitigation measures, as well as environmental impact monitoring measures.
• Establish channels for receiving complaints and disclose them on the Company's website.

Response to the Targets of UNSDGs

Stakeholder Engagement Channels

• Annual Report
• Performance Report via Stock Exchange of Thailand Channels
• Feedback/Complaints Channels
• Online Communication

Expectations

• Strong Financial Positions
• Debt Repayment Ability
• Accurate and Timely Financial Disclosure

Response to the Expectations

• Transparent business practices, adherence to laws and business ethics.
• Strict compliance with loan and bond agreement terms.

Operating Results

• Maintain a net debt to shareholders' equity ratio not exceeding 2.0:1.
• No complaints regarding non-compliance with loan and bond covenants.
• The company has been assigned a copporate credit rating of "AA-" with a stable outlook.

Response to the Targets of UNSDGs